Lifetime Guarantee

The products of youme are manufactured to the highest standards, under the authority of international standards and in accordance with the Israel Standards Institute. We believe in our products and are proud to provide our customers with a full guarantee.

Lifetime Guarantee: All our jewelry are made of solid 14K gold / solid 925 Sterling Silver.

We provide a full lifetime metal guarantee.

One-year warranty: From the day of purchase for any defect discovered in the item.

Please note:

The warranty does not cover breakages, tears, blows or scratches.

According to the warranty conditions, the item will be repaired or replaced only for defects that existed at the time of its sale.

The warranty is valid only if the jewelry is used reasonably.

Our jewelry are made of solid gold and are water resistant. There is no need to remove them before showering, swimming in the sea or pool.

When contacting us with any query during the time of the warranty, please include the Certificate of Purchase enclosed with the item at the time of its sale.

*All of the above is according to our Terms & Conditions as published on our website.

Please do not hesitate to contact our Customer Service with any questions or queries via email:
[email protected]