Returns‪,‬ Exchanges & Refunds

♥ We're delighted that you have joined the circle of satisfied customers of youme, and we are certain you will have enjoyment from your jewelry for many years to come.

♥ If for any reason you are not pleased with your purchase - no problem! You can return the item and receive a refund:

♥ Up to 30 days from the date of purchase, you will receive a full refund through the means used to pay for the purchase.

♥ The refund will be given only after the jewelry arrives to our return address and only on these terms:

♥ The jewelry must be in its original condition, the jewelry must not be damaged, the jewelry must not have been used.

♥ Please note: items made to order in accordance to size or personal request will be refunded 70% of the total.

How to Return Items

♥ Email us at: [email protected] ,including your Order Number.

♥ Place the jewelry into a box and then into an envelope, along with the certificate of purchase you   received with it.

♥ Please ship the package to our address:

AIB Express Logistics LLC

580 5th Avenue

New York, NY 10036

USA

Telephone: 212-537-4670

♥ In order for us to complete the return process successfully, we have to get the tracking number of the returned product.

♥ Therefore, after sending the product, please send us the tracking number by massage! And we will give you a refund as soon as we will get the product.

♥ Please note:

♥ Refunds or credits will be processed on the receipt of the jewelry at our offices, and in accordance to the terms and conditions of the credit card company.

♥ This is in accordance to our Terms & Conditions as published on our website.

♥ Please do not hesitate to contact our Customer Service with any questions or queries via email: [email protected]

♥ You're important to us - we'll be happy to assist in any matter!